Delivery Information

Delivery information

Your order will be shipped within 24 hours after your purchase. In normal conditions the package will arrive 3-5 days within Europe, longer to other parts of the world, but please allow up to 3 weeks as local customs and other circumstances can delay the delivery.
 

Return policy

Please contact Pierr Automatik AB before returning any products. It is appropriate that the customer controls the delivery to verify that it is accurate and error free. In the case of a complaint, the customer contacts Pierr Automatik AB and gives relevant information and the reason for the complaint.
 

Return conditions

The customer have the right return the product within 30 days after delivery. The customer also have the right to try out the product within this period of time. If the product is damaged or misused the product cannot be returned. Make sure to include contact information with any return. Kindly note that the return shipping is paid by the buyer and that shipping and handling costs is nonrefundable.

Pierr Automatik AB offers a 2-year warranty on all of our products and in the case of a product malfunctioning after normal use we will repair or replace the product.
 

Returning a package

If a returned product is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. Pierr Automatik AB is not responsible for any return customs charges. Any charges incurred are the responsibility of the customer.
 

Transport damage

If the product is lost or you, upon receiving it, notice that the product has been damaged during transport, you should immediately report this to us.